FAQs

FAQs

Find answers to some of the most commonly asked questions about Seema Gujral, our collections, shipping, sizing, and services.

Do you ship internationally?

Yes. We offer complimentary worldwide shipping on all orders.

How long will my order take to arrive?

Estimated delivery timelines are specified on each product page. As each piece is crafted with exceptional attention to detail, timelines may vary depending on the style and any customisations requested.

If you require your garment sooner, please reach out to our team. We will be happy to discuss your requirements and explore available options wherever possible.

Can I request customisations?

Yes. Many of our styles can be customised, including colour, neckline, sleeve length, and other design details, subject to feasibility.

Please contact our team to discuss your requirements.

How do I determine my size?

You may refer to our Size Guide for standard measurements.

As all Seema Gujral garments are made to size, our team will work closely with you at the time of purchase to review your measurements. We are available to assist with sizing guidance, measurements, and fit preferences to ensure your garment is crafted specifically for you.

For personalised assistance, please contact our team via WhatsApp or email.

Can I book a virtual appointment?

Yes. We offer personalised virtual consultations for clients worldwide.

Whether you require styling advice, sizing assistance, customisation guidance, or a closer look at our collections, our team is here to help.

To arrange a virtual appointment, simply contact us on WhatsApp: +91 87504 02727 . We would be delighted to assist you.

Where is your flagship store located?

Our flagship boutique is located at:

The Dhan Mill
100 Ft. Road, Chhatarpur
New Delhi – 110074

Where else can I find Seema Gujral?

Our collections are available through select retail partners globally. Please visit our Store Locator page for details.

What payment methods do you accept?

We accept all major credit cards, debit cards, and other secure payment methods available at checkout.

Will I need to pay customs duties on international orders?

For most international destinations, duties and taxes are payable by the recipient upon arrival. Please refer to our Shipping & Delivery page for more information.

Can I return or exchange my order?

As all Seema Gujral pieces are crafted with exceptional attention to detail and are often made-to-order, we do not offer returns, exchanges, or refunds except in limited circumstances. Please refer to our Returns & Exchanges policy for details.

How can I contact your team?